Most questions answer themselves in the documentation. If you're still stuck, drop us a line — we read every message and reply as fast as we can, usually within one business day.
Try the docs first
Microsoft 365 admin consent, app permissions, first sync.
Pricing, proration, VAT — when and how you're charged.
Cross-mailbox search, saved searches, date and attachment filters.
Retention, audit log, data residency, deleted users.
Still stuck?
The more context you give — your company name, mailbox count, what you tried, what you saw — the faster we can get you a useful answer.
What you can expect
One business day
Typical reply window. Often the same day.
Reach the team
No outsourced tier-1, no ticket queue. You talk to the people who build the product.
mail@mailvault365.com
Prefer email? Write to us directly — same inbox, same people.